FarmUS Health Services LLC is committed to delivering high-quality forensic evaluation services to veterans. Because our services involve significant professional time and clinical judgment, the following refund terms apply. By purchasing any service, you acknowledge that you have read, understood, and agreed to this Refund Policy.
| Timing | Refund |
|---|---|
| Cancellation within 48 hours of payment, before review has commenced | Full refund ($250) |
| Cancellation after review has commenced | No refund |
| After records review report has been delivered | No refund |
The $250 paid for a Records Review is fully credited toward the Full Package ($500) if the client upgrades within 90 days of records review completion.
| Timing | Refund |
|---|---|
| Cancellation within 48 hours of payment, before evaluation scheduled | Full refund ($500) |
| Cancellation after evaluation scheduled but before evaluation occurs | $400 refund ($100 administrative fee retained) |
| Cancellation after telehealth evaluation has been conducted | No refund |
| After Nexus Letter has been delivered | No refund |
By purchasing services from FarmUS Health Services LLC, you expressly agree that:
Submit refund requests within the applicable timeframe to support@farmushealthservices.com with subject line: Refund Request — [Your Full Name]. Include your full name, date of payment, and reason for request. Approved refunds are processed within 7–10 business days to the original payment method.
We reserve the right to update this policy at any time. The effective date above reflects the most recent revision.
Email: support@farmushealthservices.com
1321 Upland Drive PMB 4555, Houston, TX 77043