This privacy policy outlines the practices and responsibilities of FarmUS Health Services regarding the collection, use, and protection of personal health information (PHI) during telehealth consultations for independent medical opinions (IMOs).

1. Confidentiality and Compliance with Privacy Laws

• • All telehealth services FarmUS Health Services provides fully comply with HIPAA, HITRUST, and relevant state and federal privacy laws.
  • Independent medical opinions conducted via telehealth will involve collecting and reviewing personal health information, which will be handled following strict privacy standards.
  • PHI will not be disclosed to third parties without the patient’s explicit written consent, except as required by law (e.g., court orders or public health requirements).
    
    

2. Collection of Information

• • During telehealth IMOs, we collect personal and medical information necessary for the assessment, including medical history, service records, and relevant documentation.
  • We may also collect information from other health professionals, legal representatives, or family members with the patient’s consent.
    
    

3. Use of Information

• • The information collected during telehealth consultations will be used solely to prepare an independent medical opinion.
  • The IMO will be based on the patient’s data and other records, ensuring the opinion’s accuracy and relevance to the patient’s condition.
  • Information will only be shared with requesting parties (e.g., insurance companies, attorneys, or employers) if permitted by the patient and relevant privacy regulations.
    
    

4. Data Security

• • Telehealth services are conducted on secure, HIPAA-compliant platforms, ensuring encryption and protection of data during transmission.
  • Personal health information will be stored securely in encrypted databases, with access restricted to authorized personnel only.
  • We implement appropriate technical and organizational measures to protect PHI from unauthorized access, breaches, or accidental loss.
    
    

5. Patient Rights

• • Patients can request access to their medical records and the independent medical opinion provided during telehealth consultations.
  • Patients can request corrections to any inaccuracies in their medical records.
  • Patients have the right to revoke their consent for using or sharing their information, except when required by law or for processing an already-issued IMO.
    
    

6. Retention of Information

• • PHI collected during telehealth sessions will be retained following medical record retention laws.
  • Once the retention period has expired, PHI will be securely disposed of or anonymized to ensure privacy.
    
    

7. Third-Party Access

• • Third parties, such as insurance companies or attorneys, will only have access to telehealth sessions if specifically authorized by the patient.
  • When third-party requests are made, all parties accessing or receiving medical records must adhere to the same privacy and security standards outlined in this policy.
    
    

8. Emergency Situations

• • Telehealth services are not intended for medical emergencies. If a medical emergency occurs during a telehealth consultation, the session will be terminated, and the patient will be instructed to seek immediate in-person care.
  • In such cases, FarmUS Health Services may be required to share limited personal information with emergency responders to ensure the patient receives appropriate care.
    
    

9. Complaints and Inquiries

• • Patients with questions or concerns about how their information is used or protected may contact FarmUS Health Services at support@farmushealthservices.com.

• • Complaints regarding potential privacy violations will be thoroughly investigated, and corrective actions will be taken if necessary.
    
    

10. Updates to Privacy Policy

• • This privacy policy may be updated periodically to reflect changes in legal requirements or organizational practices. Patients will be notified of significant changes and provided with updated policy documents.

FarmUS Health Services is committed to maintaining the privacy and security of all personal health information. By participating in telehealth independent medical opinion services, patients acknowledge that they have read, understood, and agree to the terms outlined in this Privacy Policy.